Pallet FAQs | Common Questions About Pallet Supply, Pickup & Recycling

Questions

Frequently asked`‍questions & Answers`

01. What types of services does Koda Pallet Services provide?

Koda offers a full range of pallet and logistics solutions, including new, recycled, and refurbished pallets; custom pallet design; pallet recycling and recovery programs; and dedicated drop trailer services. We also provide pallet pick-ups for existing customers to keep your facility organized and waste-free.

02. What areas do you service?

Koda Pallet Services operates nationwide, with regional coverage across major logistics hubs and industrial markets. Our network of suppliers and carriers allows us to deliver, retrieve, or exchange pallets wherever your business operates.

03. Do you have minimum or maximum order quantities?

Minimum orders are not defined, due to the broad nature of our services. Maximum order quantities are per truckload. Koda has capacity to deliver multiple truckloads per day.

04. How does Koda’s Closed-Loop Pallet Program work?

Our Closed-Loop System is designed to make pallet management simple and sustainable. We supply your pallets, pick them up when they’re no longer in use, repair or recycle them, and return them to your supply stream. This creates a continuous cycle that reduces waste and saves money.

05. Can Koda design custom pallets for specific product sizes or weights?

Absolutely. Koda’s Custom Pallet Design Service tailors each build to your product’s dimensions, weight distribution, and handling requirements. This ensures better load stability, reduced damage, and maximum efficiency in transport and storage.

06. What is the Pallet Pick-Up Program?

For active Koda customers, our Pallet Pick-Up Program provides scheduled or on-demand collection of used or broken pallets. We handle sorting, repair, and recycling — helping you maintain a clean facility while keeping your pallets in circulation.

07. Why is pallet quality important to my supply chain?

Pallet quality directly affects your bottom line. Poor-quality pallets can cause load failures, product damage, and safety risks. Koda ensures every pallet meets strict quality standards, improving efficiency, safety, and reliability across your entire operation.

08. Does Koda offer heat treating services

09. How can I request a quote or start service with Koda?

It’s easy — just fill out our online quote form or contact us directly at ryan@kodapallet.com. A member of our team will review your needs, recommend the right pallet solution, and provide a detailed quote within 24 hours.

10. What is heat treating?

Heat treating is a process used to eliminate pests and pathogens from wooden pallets by exposing them to high temperatures. During this process, the wood’s core is heated to at least 56°C (133°F) for a minimum of 30 minutes, ensuring compliance with ISPM-15 international shipping standards. This treatment makes the pallets safe for export use, prevents the spread of invasive species, and maintains the structural integrity of the wood — all without using any chemicals. At Koda Pallet Services, we provide certified heat-treated pallets that meet all global shipping and safety requirements.

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Frequently asked`‍questions & Answers`

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Frequently asked‍questions & Answers

Frequently asked`‍questions & Answers`